Frequently Asked Questions

General Questions

  • We offer a variety of waste management, junk removal, and hauling services, including:

    • Residential & commercial trash collection

    • Bulk item and junk removal

    • Event waste management

    • Trash Valet services for apartments & condos

    • Property cleanouts & eviction cleanups

    • Yard waste removal

    • Recycling solutions

    • Short-distance moving & hauling (1-2 bedroom homes)

    • Furniture pickup & delivery

  • Unlike large national franchises, The Trash Porters is a locally owned and community-focused company. We provide personalized service, competitive pricing, and faster response times compared to big-name competitors.

Scheduling & Booking

  • You can schedule a service by:

    1. Visiting our Book Now page.

    2. Calling us at 302-709-1550.

    Emailing Chris@thetrashporters.com

  • No, as long as you provide us with access to the designated pickup/drop-off area, we can handle everything.

  • We recommend booking at least 24-48 hours in advance to ensure availability, but same-day pickups may be available depending on our schedule.

Pricing & Payments

  • Pricing depends on factors like volume, weight, and type of items. Our standard rates start at $250+ additional fees based on job needs. We offer upfront, no-obligation quotes.

  • For 1-2 bedroom homes, pricing starts at $189/hour with a minimum booking time. Furniture pickup & delivery rates vary based on distance and item size. Contact us for a quote!

  • Yes! We provide free, no-obligation estimates for all services.

  • We accept cash, credit/debit cards, and digital payments (PayPal, Zelle, Venmo, etc.).

Junk Removal & Moving Services

  • We can haul away:
    ✅ Household junk & furniture
    ✅ Appliances & electronics
    ✅ Yard waste & construction debris
    ✅ Office & commercial cleanouts
    ✅ Bulk trash & event waste

  • We cannot remove:
    ❌ Hazardous materials (chemicals, gasoline)
    ❌ Medical waste & biohazards

  • For apartments & condos, we provide door-to-dumpster and door-to-landfill trash valet collection. Residents place their bags outside their doors at a set time, and our team handles the rest!

  • Yes! We provide local furniture pickup & delivery for customers who need heavy or bulky items transported. Whether you're buying furniture from a store or need to move an item across town, we’ve got you covered!

Business & Event Waste Solutions

  • Yes! We offer custom waste management solutions for events, including:

    • Festivals & community gatherings

    • Corporate events & trade shows

    • Private parties & weddings

    • Pop-up shops

  • We cannot remove:
    ❌ Hazardous materials (chemicals, gasoline)
    ❌ Medical waste & biohazards

  • Absolutely! We provide weekly, bi-weekly, and custom waste pickup schedules for businesses, property managers, and HOAs.

  • Yes! We provide local furniture pickup & delivery for customers who need heavy or bulky items transported. Whether you're buying furniture from a store or need to move an item across town, we’ve got you covered!

Other FAQs

  • Yes! We prioritize eco-friendly disposal by recycling whenever possible and donating usable items to charities.

  • We primarily operate in New Castle County, Delaware, and surrounding areas. Contact us to check service availability in your location.

    • Locally owned & community-focused

    • Affordable & transparent pricing

    • Fast & reliable service

    • Eco-friendly & responsible disposal

  • 📞 Call us: 302-709-1550
    📧 Email us: Chris@thetrashporters.com
    🌎 Visit us: book-now